Frequently Asked Questions

Please read our FAQ before sending us a message.

How do I Check the status of my order?

You will receive an email from the shipping carrier you selected as soon as the in stock items ships that will include the tracking number.  Just either click the link from that email or copy or paste the tracking number in the appropriate carriers website.  If you do not receive the email, just click the Live Chat or call us at +62 878 2002 0035 and an associate will be happy to help.

Can I cancel my order?

You may cancel your order for any reason before it’s packed, and you will not be charged. Please call call us at +62 878 200 200 35 to make sure that you order has not yet been packed.

If the merchandise has already been shipped you’ll have to pay all of the shipping and handling charges.

Specially ordered merchandise is non-cancelable.

Dive Gear Servicing & Repar

E-lab Bali service nearly any brand of Scuba Gear.
We have a dedicated, modern and professionally equipped scuba equipment service centre.

For more information and pricing on these services please Contact us at:
+62 878 2002 0035

Send us an email